Become a Provider Credentialing Specialist with the Complete Career System™

Master the credentialing process from start to finish through step-by-step training, practical tools, real-world guidance, and the confidence to succeed in today's healthcare industry.
 

★★★★★ Trusted by healthcare professionals nationwide

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Enroll TodayView Curriculum

25+ Years Industry Experience

11 Comprehensive Modules

10 Knowledge Checks

36 Professional Resources

Completion Certificate

6 Month Access

Optional Consultation with CEO who has credentialed and recredentialed hundreds of providers.

Navigate Your Way To Credentialing Success

Instead of wondering …
“Where do I begin?”

You’ll know exactly how to:

Credential providers
Navigate Medicare & Medicaid
Complete CAQH
Navigate credentialing challenges
Stay compliant
Build organized workflows
Even start your own credentialing business

Why This Career System Is Different

Most programs simply teach credentialing.
This Career System prepares you to perform credentialing with confidence.

Step-by-Step Learning Path

Real-World Training Examples

Voice-Led Lessons

Knowledge Checks

Professional Resources

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Bonus Business Module

Certificate of Completion

Optional: One-on-One Consultation

Is This Career System Right For You?

Perfect for…

Healthcare Professionals

Medical Billing

Practice Managers

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Medical Assistants
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Front Office Staff
healthcare administrator
Healthcare Administrators
Individuals Seeking a Career Change
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Entrepreneurs
Medical Practices
Credentialing Specialists
providers

What You’ll Master

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Z

Credentialing Foundations

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CAQH

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Primary Source Verification

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Commercial Insurance

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Medicare (In Depth)

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Medicaid Overview

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Technology

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Problem Solving

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Recredentialing

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Business Development

what's inside

Course Curriculum

Welcome to the Course

Introduction to Provider Credentialing In Healthcare

  • How to use this course
Module 1

Credentialing Standards and Regulatory Requirements

  • Introduction to Provider Credentialing in Healthcare
  • Quiz
  • Provider downloads
Module 2
  • Credentialing Standards and Regulatory Requirements
  • Quiz
Module 3
  • Mastering the Credentialing Process: Best Practices
  • Quiz
Module 4
  • Primary Source Verification (PSV)
  • Quiz
Module 5
  • Mastering the Medicare Process
  • Quiz
Module 6
  • How Technology Can Simplify and Improve Credentialing
  • Quiz
Module 7
  • Recredentialing and Ongoing Monitoring
  • Quiz
Module 8
  • Problem Solving in Credentialing
  • Quiz
Module 9
  • Exploring Medicaid Credentialing:  A Brief Overview
  • Quiz
Module 10
  • Exploring Additional Credentialing Topics
  • Quiz
Module 11
  • Turning Credentialing Into a Successful Business
  • Provider Credentialing Masterclass Completion Certificate

Professional Credentialing Resource Toolkit™

Included with Your Enrollment
36 Professional Resources
course bonuses
PECOS Instructions with Screenshots
Carrier Credentialing Roadmap
CAQH Worksheets with screenshots
Medicare Resources
Medicaid Overview
Appeal Letter Templates
Letters of Interest (For New & Existing Providers)
Availity Instructions with Screenshots
Credentialing Checklists
Compliance Resources
Provider Tracking Dashboard
Sample Provider Appeal Letters
Credentialing Terms & Definitions Document
And Much More!
Professionally developed resources designed to save time, improve organization, and support real-world credentialing success.

Real Students. Real Careers. Real Results

“This class was exactly what I needed! The Provider Credentialing Masterclass provided in-depth, practical knowledge that I could immediately apply. I especially appreciated the clear guidance on best practices, ongoing monitoring, and how to turn credentialing into a successful business operation. If you want to navigate payer requirements with confidence, this course is absolutely worth the investment.”
Allyson J Allen

“This program has taken the guess work out credentialing. It was easy to follow and filled with downloads to go from student to credentialer without delay. Jackie’s available to answer questions, if you add that option. 10 out 10 highly recommend.”
Tanya Robinson

“Such a great course. Easy to follow along. I like the tools provided that enabled me to track providers in the credentialing process. The best part is the industry guidance on how to get clients. 10 out of 10, would recommend.”
Latasha Cannon

“The information was presented in a clear, organized way that made it easy to follow and simplified the overall process, even while covering a lot of valuable details.”
O'Shaun Sasso

“We have had many providers through the years in which we have successfully credentialed with the help and expertise of SMMS!”

Dr. Jackson

“Our office has entrusted SMMS for years with our credentialing protocols and needs. A happy practice indeed!”

Dr. Jeong

“We did not have established protocols for credentialing until SMMS began working with our practice. Now our policies and protocols are in excellent standing!”

Dr. Santi

“We have relied on the credentialing services of SMMS for many years due to our small office staff. Their expertise has been invaluable in keeping our credentials in good standing, and we are truly grateful for their support!”

Dr. Rodriguez

“I found this credentialing course to be extremely user-friendly and well-structured. The voiceovers were especially helpful, as they reinforced the material and made the content easy to follow and understand.

The instructor went above and beyond by providing additional guidance and support, ensuring that I not only understood the material but truly mastered it. That level of teaching made a significant difference in my confidence.

I highly recommend this masterclass to anyone interested in learning the credentialing process. It thoroughly prepares you for real-world application. An added bonus was the collection of downloadable resources, which further strengthened my confidence and equipped me with practical tools to succeed as a credentialing specialist.”

L. R.

“This class gave me a solid understanding of every stage of credentialing — from initial applications and primary source verification to recredentialing, compliance, and the downloadable tools. I learned not just what to do, but why each step is important for patient safety, provider success, and organizational integrity. The Downloadables have been a life saver.”
Gilma Zurita

Jackie has created a game-changing program for anyone navigating credentialing—whether you’re a provider or starting your own credentialing business!”

I can’t recommend Jackie and her Provider Credentialing Masterclass enough! The program is practical, clear, and makes the credentialing process so much easier to understand. Jackie’s expertise really shines through, and she breaks things down in a way that feels approachable and doable.

The consultation calls have been especially valuable—she takes the time to listen, answer questions, and provide guidance that’s tailored to your situation. It truly feels like having a trusted partner walking alongside you.

The resources, downloads, and bonus materials are an added bonus—well-organized, time-saving, and something I’ll continue to use long after the class.

If you’re looking for someone who not only knows the ins and outs of credentialing but also genuinely cares about helping providers and future business owners succeed, Jackie is the one to turn to. I’m grateful for what I’ve learned and highly recommend her to anyone in the healthcare space!

Toey Farrie

“Taking this masterclass has been a truly transformative experience. The content was exceptionally well-structured, blending theory with practical insights that I could apply immediately. Jackie Medley provided expertise and an engaging teaching style while participating in the one-on-one training which made even complex topics easy to grasp. What stood out most was the real-world relevance every session offered actionable strategies and fresh perspectives that enhanced my skills and confidence. I highly recommend this masterclass to anyone looking to deepen their knowledge and advance their career. It exceeded all my expectations and has had a lasting positive impact on my professional growth.”
Shannon Ward

“I highly recommend the Provider Credentialing Masterclass, the content is clear, concise, and directly applicable to my work. I was recently given additional responsibilities in my role to do credentialing for the medical practice I work for. Not knowing enough about credentialing, I thought of how to get up to speed, and I recalled that Jackie had told me about her course only a few weeks before. So jumping into the course recently was great timing for me and my work.

The additional downloads are also great resources that have helped me stay organized. Jackie also provides one-on-one phone consultations and checks in regularly to see how I’m progressing with the course and my work. It’s great to have the accountability and consistent guidance. I highly recommend this course to anyone who wants to expand their knowledge in provider credentialing!”

Fareen Jiwani

“This program was well structured and easy to follow. Each module thoroughly covered the credentialing process in detail, providing a comprehensive understanding of the subject. I particularly appreciated the knowledge checks at the end of each module, which reinforced key concepts and supported retention. Overall, the course content and organization were highly effective, and I am very pleased with the learning experience. I would highly recommend this program.”
K R

“I recently completed the Provider Credentialing Masterclass, and I found it to be incredibly comprehensive and well-structured. Each module covered the entire process in detail, making the information easy to follow and understand. I especially appreciated the knowledge checks after each module and the valuable resources provided throughout the course. The instructor’s dedication and effort were evident, and this program has significantly enhanced my understanding of provider credentialing. Overall, I am very pleased with the course content and structure.”

K Roberts

“I highly recommend the Provider Credentialing Masterclass. I enrolled my Cardiology Practice for training and compliance, completing all 11 modules with ease. This course is the most detailed and professional I’ve seen, with insightful quizzes and a helpful Rationale Recap after each section. The course is extremely professional and stands out as the most detailed I’ve encountered in the market.
It’s a great refresher for experienced credentialing specialists and a perfect onboarding tool for new hires. The course covers everything from Provider Source Verification to Medicare, PECOS Enrollment, and Medicaid Credentialing. The modules on Compliance, Recredentialing, and real-world case studies were especially valuable.

The final module on creating a “Do It Yourself Business” was an unexpected bonus, offering valuable resources and downloads. This Masterclass is an essential resource for anyone in credentialing!”

Rochelle Robinson

Director

“I recently completed the Provider Credentialing Masterclass. It is an outstanding course for anyone looking to master the credentialing process! The content is well-structured, covering everything from initial applications to compliance and re-credentialing. The modules are logically sequenced, making it easy to build on foundational knowledge as the course progresses. The platform is intuitive and user-friendly, allowing seamless navigation, easy access to materials, tracking progress, and revisiting materials when needed. I particularly appreciated the availability of downloadable resources and quizzes. The instructor is highly knowledgeable, presenting complex topics clearly and engagingly. Their expertise and responsiveness made the learning experience both informative and enjoyable. They also responded to questions effectively, offering valuable clarification and additional guidance. Overall, this course is a valuable investment for anyone involved in medical staff credentialing, whether you’re new to the field or looking to refine your expertise. I highly recommend it to healthcare administrators, credentialing specialists, and professionals seeking to elevate their credentialing proficiency. “

Teresa Richardson

Why Choose Us?

choose us

Led by our CEO and Founder, who holds a Master’s in Healthcare Administration (MHA) and a Project Management Professional (PMP) certification, SMMS brings over 20 years of hands-on experience in the healthcare industry to every provider and practice we serve.

At SMMS, we’ve proudly served providers of many types and specialties for many years—helping both established practices and new practices navigate the complexities of credentialing with confidence and success.

What sets us apart is more than just our expertise, our proven track record, our hands-on experience, and the strong relationships we’ve built with providers and Practice Administrators. Our network continues to expand because people know they can rely on us to deliver results that protect their revenue, reduce stress, and set their practices up for long-term success.

That’s exactly why we created the Provider Credentialing Masterclass—to share the same strategies, tools, and insider knowledge that have allowed us to help countless practices thrive. When you choose SMMS and enroll in our Masterclass, you’re not just learning about credentialing, you are being taught by a trusted partner who understands your challenges, anticipates your needs, and walks you through step-by-step solutions backed by years of experience.

Our clients and students value us because:

Real-world experience built into training – We’ve worked with many types of practices, from solo providers and small medical groups to large multi-specialty organizations. The lessons we’ve learned are embedded in our Provider Credentialing Masterclass.

Trusted expertise and expansive network – You’ll learn from seasoned professionals who have built lasting relationships across the healthcare industry.

Time and money savings – We know how to streamline credentialing and prevent costly mistakes and delays. Our Masterclass equips you with proven processes to do the same.

Ongoing value and support – Our clients return and refer others because they know we put their success first, and our Masterclass community extends that same commitment to you.

At SMMS, your practice’s growth, compliance, and reputation are always our priority. We teach you how to take control of the process, avoid roadblocks, and unlock new opportunities for success.

Your Career Starts Today.

A Lifeline for Providers: 
Sound Decisions & Solid Expertise 

Become a confident Provider Credentialing Specialist through the Complete Career System trusted by healthcare professionals across the country.

→  11 Modules
→  10 Knowledge Checks
→  36 Professional Resources
→  Completion Certificate
→  Six Months Access
→  Business Bonus Module

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